Terms of service
Terms of Service
Last Updated: June 2026
Welcome to ELOV Cosmetics.
These Terms of Service ("Terms") govern your access to and use of the ELOV Cosmetics website, products, and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. About ELOV Cosmetics
This website is operated by:
Guangzhou ELOV Cosmetics Co., Ltd.
Address:
No.18 Helong Five Road,
Xiushui Industrial Area,
Renhe Town, Baiyun District,
Guangzhou, Guangdong 510470,
China
Email:
Website:
Throughout these Terms, "ELOV", "we", "us", and "our" refer to Guangzhou ELOV Cosmetics Co., Ltd.
2. Website Use
You may use this website only for lawful purposes.
You agree not to:
- Violate any applicable laws or regulations;
- Interfere with website functionality;
- Attempt unauthorized access to systems or data;
- Upload malicious software or harmful code;
- Copy, reproduce, or distribute website content without authorization;
- Use our website in a manner that may damage our reputation or operations.
We reserve the right to restrict or terminate access for violations of these Terms.
3. Information Provided on the Website
Information provided on this website is for general informational purposes only.
While we strive to maintain accurate and up-to-date information, we do not guarantee:
- Accuracy;
- Completeness;
- Reliability;
- Availability;
- Suitability for any particular purpose.
Product specifications, formulations, certifications, lead times, and pricing may change without notice.
4. OEM / ODM Manufacturing Services
ELOV Cosmetics provides:
- OEM Manufacturing
- ODM Manufacturing
- Private Label Manufacturing
- Product Development
- Packaging Solutions
- Sample Development
- Design Support
Information displayed on this website does not constitute a binding offer.
All manufacturing projects are subject to:
- Written quotations;
- Product specifications;
- Sample approval;
- Production agreements;
- Regulatory requirements.
Final terms shall be confirmed in writing between both parties.
5. Product Specifications and Customer Responsibilities
Customers are responsible for reviewing and approving:
- Product formulations;
- Samples;
- Packaging materials;
- Artwork;
- Labels;
- Regulatory claims;
- Product specifications.
Once written approval has been provided and production has commenced, ELOV Cosmetics shall not be liable for issues resulting from approved specifications.
6. Minimum Order Quantities
Minimum Order Quantities (MOQ) vary based on:
- Product category;
- Packaging type;
- Manufacturing requirements;
- Regulatory considerations.
MOQ requirements will be provided during quotation.
7. Pricing and Quotations
All prices, quotations, and estimates are subject to change without prior notice unless otherwise agreed in writing.
Quotations may be affected by:
- Raw material costs;
- Packaging costs;
- Exchange rate fluctuations;
- Transportation costs;
- Regulatory requirements.
Written quotations remain valid only for the period specified therein.
8. Intellectual Property
All website content, including:
- Text;
- Graphics;
- Images;
- Logos;
- Product descriptions;
- Website design;
is owned by ELOV Cosmetics or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written consent.
9. Customer Intellectual Property
Customer-owned intellectual property remains the property of the customer.
This includes:
- Trademarks;
- Logos;
- Brand names;
- Artwork;
- Proprietary formulations;
- Product concepts.
ELOV Cosmetics will not knowingly use customer intellectual property without authorization.
10. Confidentiality
ELOV Cosmetics respects the confidentiality of customer information.
Commercial information shared during product development and manufacturing discussions will be treated as confidential unless:
- Disclosure is required by law;
- Information becomes publicly available through no fault of ELOV Cosmetics;
- Disclosure is authorized by the customer.
Separate confidentiality agreements may be executed when required.
11. Orders and Production
Production schedules are estimates only.
Actual timelines may vary due to:
- Raw material availability;
- Packaging supply;
- Equipment maintenance;
- Quality control procedures;
- Regulatory requirements;
- Force majeure events.
ELOV Cosmetics shall not be liable for delays caused by circumstances beyond reasonable control.
12. Shipping and Delivery
Shipping timelines provided are estimates and are not guaranteed.
Customers are responsible for:
- Import permits;
- Customs clearance;
- Import duties;
- Taxes;
- Local regulatory compliance.
Risk of loss transfers to the customer when goods are delivered to the designated carrier unless otherwise agreed in writing.
13. Limitation of Liability
To the maximum extent permitted by law, ELOV Cosmetics shall not be liable for:
- Indirect damages;
- Consequential damages;
- Incidental damages;
- Lost profits;
- Lost business opportunities;
- Data loss;
- Business interruption.
Our total liability arising from any claim shall not exceed the amount paid for the specific products or services giving rise to the claim.
14. Disclaimer of Warranties
Except as expressly stated in writing, all products and services are provided on an "as-is" and "as-available" basis.
ELOV Cosmetics makes no warranty regarding:
- Commercial success of products;
- Market acceptance;
- Sales performance;
- Regulatory approval in specific jurisdictions;
- Fitness for a particular commercial purpose.
15. Third-Party Links
Our website may contain links to third-party websites.
We do not control or endorse third-party websites and are not responsible for their content, products, or services.
Accessing third-party websites is at your own risk.
16. Force Majeure
ELOV Cosmetics shall not be liable for delays or failures caused by events beyond reasonable control, including:
- Natural disasters;
- Pandemics;
- Government actions;
- Labor disputes;
- Supply chain disruptions;
- Transportation interruptions;
- Power failures.
17. Termination
We reserve the right to suspend or terminate access to our website or services if:
- These Terms are violated;
- Fraudulent activity is suspected;
- Use poses risks to our business or systems.
Termination shall not affect rights or obligations accrued prior to termination.
18. Changes to These Terms
We may update these Terms from time to time.
Updated versions will be published on this page.
Continued use of our website constitutes acceptance of revised Terms.
19. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China.
Any disputes arising from these Terms shall be submitted to the competent courts located in Guangzhou, Guangdong Province, China.
20. Contact Information
For questions regarding these Terms, please contact:
ELOV Cosmetics
Email: info@songcares.com
Address:
No.18 Helong Five Road,
Xiushui Industrial Area,
Renhe Town, Baiyun District,
Guangzhou, Guangdong 510470,
China