Privacy policy

Privacy Policy

Last Updated: June 2026

ELOV Cosmetics ("ELOV", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request quotations, purchase products, or engage our OEM/ODM manufacturing services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

Guangzhou ELOV Cosmetics Co., Ltd.

Address:

No.18 Helong Five Road,

Xiushui Industrial Area,

Renhe Town, Baiyun District,

Guangzhou, Guangdong 510470,

China

Email:

sales@elovcosmetics.com

Website:

www.elovcosmetics.com

2. Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide, including:

Name
Company name
Job title
Email address
Phone number
Shipping and billing address
Product inquiry information
OEM/ODM project requirements
Sample requests
Order information
Communications with our team

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Referral source
Website usage data
Pages viewed
Date and time of access

3. How We Use Your Information

We may use your information to:

Respond to inquiries and quotation requests
Provide OEM, ODM, and private label manufacturing services
Process orders and transactions
Deliver samples and products
Improve our website and services
Communicate project updates
Send marketing communications (where permitted)
Prevent fraud and unauthorized activity
Comply with legal obligations

4. Legal Basis for Processing

Where applicable, we process personal information based on:

Performance of a contract
Legitimate business interests
Compliance with legal obligations
Your consent

5. Information Sharing

We do not sell personal information.

We may share information with trusted third parties including:

Logistics providers
Website hosting providers
Payment processors
Analytics providers
Regulatory and certification partners
Professional advisors
Government authorities when required by law

All third parties are required to maintain appropriate safeguards for your information.

6. International Data Transfers

As a China-based manufacturer serving global customers, your information may be transferred to and processed in multiple jurisdictions.

We take reasonable measures to ensure that international transfers comply with applicable data protection laws, including:

China's Personal Information Protection Law (PIPL)
General Data Protection Regulation (GDPR)
UK GDPR
California Consumer Privacy Act (CCPA), where applicable

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Ensure website functionality
Improve user experience
Analyze website performance
Understand visitor behavior
Support marketing activities

You may manage cookie preferences through your browser settings.

Disabling cookies may affect certain website functions.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide requested services
Fulfill contractual obligations
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements

Retention periods may vary depending on the type of information collected.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:

Secure servers
Encryption technologies
Access controls
Employee confidentiality obligations
Regular security reviews

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of information
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a regulatory authority

To exercise your rights, please contact us using the information provided below.

11. GDPR Rights (EU/UK Residents)

If you are located in the European Economic Area (EEA) or the United Kingdom, you may have additional rights under applicable data protection laws, including:

Right of access
Right of rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object

Requests will be handled in accordance with applicable legal requirements.

12. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA), including:

Knowing what personal information is collected
Requesting deletion of personal information
Requesting access to collected information
Non-discrimination for exercising privacy rights

ELOV Cosmetics does not sell personal information.

13. Children's Privacy

Our website and services are intended for business professionals and individuals over the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child, we will take appropriate steps to delete such information.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of those websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will become effective upon publication on this page.

Your continued use of our website after any changes indicates acceptance of the revised policy.

16. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact:

ELOV Cosmetics

Email: info@songcares.com