
Frequently Asked Questions
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Are you a manufacturer or trader?
As a FDA-certified origin manufacturer since 1994, we operate 150,000㎡ dedicated production facilities in Guangzhou.
What sets us apart:
✓ Direct-to-Brand Production - No middlemen, full control from raw materials to finished goods
✓ OBM+ Service Model - Beyond OEM/ODM, we provide market-ready solutions including:
・Custom formula development
・Packaging design with IP protection
・Multi-market compliance documentation (EU CPNP, US FDA, GCC)
✓ Proven Track Record - 300+ successful brand launches in your target markets
How do you protect our formula & brand assets?
Your Intellectual Sovereignty is Our Operational Foundation
Legally Binding Protection:
✓ NDA+ Framework - Triple-layer protection covering:
・Pre-contract Non-Disclosure Agreement (NDA)
・Manufacturing Confidentiality Clause (MCC)
・Post-project Data Purge Certification
Technical Safeguards:
✓ ISO 27001 Certified Information Security Management
✓ Dedicated Production Lines for competing brands
✓ Blockchain-Encrypted Formula Database
Global Compliance Ready:
・GDPR-compliant data processors (EU)
・CCPA-aligned digital security (US)
・SASO data protection protocols (Middle East)
Success Metrics:
・Protected 2000+ brand assets(protected formulations, designs & IPs)since 2015
・Zero data breach record maintained
・72hr standard NDA turnaround time
What's your production timeline reliability?
Precision Manufacturing Engine with 98% On-Time Delivery
Base Production Cycle:
✓ 25-35 Days Standard Turnkey Production
✓ 15-Day Express Track (Additional fee applies)
Key Efficiency Drivers:
√ Automated Production Lines
- 18 CNC filling systems
- 72hr mold changeover capability
√ 3-Shift Workforce with 85+ OTIF%
√ ERP-Integrated Planning System
Cycle Variables & Our Solutions:
─ Order Parameters
・MOQ: 5,000 units (Standard)
・Bulk Order Priority Scheduling
─ Product Complexity
・+3 days for SPF50+ formulations
・+5 days for airless pump systems
─ Supply Chain Assurance
・82% raw materials in-stock
・Dual-source verification system
─ Compliance Checkpoints
・Halal certification (+2 days)
・Climate-stable testing (+4 days)
Client Collaboration Protocol:
✓ Phase-gate Approval System
- Formula finalization (Day 3)
- Packaging confirmation (Day 10)
- Batch release approval (Day 28)
✓ Real-Time Tracking Portal
・Live production floor cameras
・Milestone completion alerts
✓ Buffer Stock Program
- 200+ popular SKUs ready for 7-day dispatch
Performance Metrics:
・98% on-time delivery since 2020
・12% faster than industry average
・300+ brands using our Smart Timeline Calculator
What compliance documentation do you provide?
Global Market Access Toolkit - Your Passport to 45+ Countries
Core Certification Matrix:
─ Base Compliance Kit
√ GMPC (ISO 22716)
√ FDA Establishment Registration
√ EU CPNP Notification
√ MSDS (32 Language Versions)
─ Regional Accelerator Packages
√ US Market
- OTC Monograph Compliance
- California Prop 65 Declaration
√ EU/UK
- CPSR Report
- Cosmos Organic Certification
√ Middle East
- GCC Conformity Assessment
- Halal Certification (IFANCA)
√ Africa
- SONCAP Certification (Nigeria)
- PVoC Certification (Kenya)
√ ASEAN
- ASEAN CSDT Notification
- Thai FDA License Support
─ Premium Services
√ Certificate of Free Sale (CFS)
√ Certificate of Origin (COO)
√ Notarized Power of Attorney
√ 3rd Party Lab Test Coordination
Can I use my own ingredients?
Your Ingredients, Our Expertise - 3-Step Safety Assurance
√ Guaranteed Process
- Instant Compliance Scan
- Smart Formula Optimization
- IP Protection Promise
Regional Advantages
▪️ US/EU Brands: Pre-validated EPA/REACH databases
▪️ Middle East: Halal Certification (IFANCA Approved)
▪️ SEA/Africa: Free tropical climate stress testing
Typical Timeline
Submit → 72hr Analysis → 15-Day Prototype
How can I evaluate your skincare formulation quality?
Yes! We're pleased to provide complimentary cosmetics samples for your evaluation. Here's what you can expect:
① Professional Sample Kit Includes:
• 3-5 Selected Product Samples
• Product Specification Sheets
• Quality Test Reports
• Usage Guidelines
② Why Choose Our Samples:
• 30+ Years Manufacturing Experience
• ISO22716 & GMP Certified Facility
• Full-Scale Quality Testing
• International Safety Compliance
③ Simple 3-Step Process:
Tell us your target market
Select desired product types
Receive samples within 5-15 business days (depending on different countries)